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Privacy Policy

Thank you for visiting www.apollopcb.com. APOLLOPCB is committed to protecting your online privacy. We will not collect your personal information when you visit our website unless you choose to provide that information to us.

Intellectual property rights and publicity

(a)By providing data to APOLLOPCB, You grant APOLLLOPCB an irrevocable, non-exclusive, perpetual, royalty-free, fully paid up, worldwide, transferable and sub-licensable right and license to use, copy, modify, reproduce, distribute and display the data (including PCB files,3D CAD data and drawings), documentation, drawings and specifications You provide for manufacturing the Parts: (i) as necessary to produce, ship and sell the Parts to You and (ii) to improve our products and services, including, improving our machine learning and pricing algorithms. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to Your data.
(b)By placing an Order, You authorize APOLLOPCB to use Your trademarks, logos, name or signs for marketing purposes. This means that APOLLOPCB may mention You as a customer of APOLLOPCB on our website and in other promotional material such as advertising, press releases, interviews, promotional materials or presentations. We will not use Your name if You are a natural person, and the substantive content provided by You continues to be governed by the confidentiality clauses in these Privacy Policy & Agreement.


Your representations

2.1. You represent and warrant that You have the right authority and capacity to enter into these General Terms of Sale (on behalf of Yourself or the entity that You represent) and that You are authorized to place an Order. You represent and warrant that You are 18 years or older, are able to conclude legally binding agreements.

2.2. You represent and warrant that You have the full right and authority to provide us with all data (including PCB files,3D CAD data and drawings), documentation, drawings and specifications, all data You provide is accurate and truthful, and You are authorized to grant the license referred to in Section 1.

2.3. You also represent and warrant that You will use Parts in strict accordance with all applicable state, federal and local laws and requirements.

2.4. You represent and warrant that You understand and agree with, including making the relevant certifications under, this APOLLOPCB export control policy (the “Export Control Policy”), as follows:


1. You understand that APOLLOPCB does not accept Export Controlled Data. “Export Controlled Data” is defined as data which is controlled for export under United States (“U.S.”) law. This includes (technical) data and/or end Parts that are: (1) controlled under the International Traffic in Arms Regulations, or (2) subject to the Export Administration Regulations, and controlled at any level beyond EAR99.


2. You certify that Your data (including PCB files,3D CAD data and drawings) and/or Your Order DOES NOT include Export Controlled Data. 


3. You understand that by uploading Your data to the APOLLOPCB website, You are exporting data to another country. APOLLOPCB maintains operations outside of the U.S., employs non-U.S. persons, and has non-U.S. manufacturing partners.


4. You certify that You understand that it is Your responsibility to determine and provide the appropriate export classification for the products and related technology and software to be provided to APOLLOPCB and to comply with prohibition on Export Controlled Data provided herein. 3D Hubs relies entirely on You to provide accurate information for purposes of compliance with applicable export control laws. The export classification indicates whether the product and related technologies are controlled, the relevant jurisdiction or jurisdictions, when an export license is required, and whether the product and technology qualify for a license exception. An incorrect classification could result in export control violations, which could in turn lead to significant fines and other sanctions. 


5. You represent and warrant that the production, shipping, sale and use of the Parts or tooling by us in response to Your Order, does not violate any export control laws or regulations. 


6. You represent and warrant that You will not, directly or indirectly, (i) sell, export, reexport, transfer, divert, or otherwise dispose of any products, software, or technology (including products derived from or based on such technology) received from APOLLOPCB to any destination, entity, or person prohibited by the laws or regulations of the U.S. and/or Your local jurisdiction or (ii) use Parts for any use prohibited by the laws or regulations of the U.S., and/or Your local jurisdiction, without obtaining prior authorization from the competent government authorities as required by those laws and regulations.


7. You may not use APOLLOPCB’s services if You are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where You are using APOLLOPCB’ services. 


Our Commitment

At APOLLOPCB, we put our top priority on protecting your personal information. Fully acknowledging the fact that your personal information belongs to you, we do our best to securely store and carefully process the information you share with us. We place our highest value on your trust. We hence collect a minimal amount of information only with your permission and use it solely for its intended purposes. We do not provide the information to third parties without your knowledge. We at APOLLOPCB devote best efforts to ensure your data protection including technical data security and internal management procedures as well as physical data protection measures. We strive to improve your lives by offering inspiring and fascinating digital experiences. In order to do so, your trust is paramount and thus, we will do our best to protect your personal information. Thank you for your continued interest and support.


Data we collect from you

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. If you send message to APOLLOPCB.com, we’ll have access to your e-mail address and any additional contact information you choose to provide us. If you place an order, we retain a record of the contents of the order, delivery and billing address information, and any communication you might have with our sales people or engineering support teams about the order.
If you browse APOLLOPCB.com, with or without “getting in touch”, we know for a limited time that a user at your IP address has visited pages on the site.
We collect data on what products and content you browse in order to offer better value to you through personalized email, and to see which products/content are the most useful to you.


Changes to this Privacy Statement

APOLLOPCB may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons.  Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services.


Data Security, Integrity, and Retention

APOLLOPCB use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.


Third-Party Websites and Services

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. APOLLOPCB encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.


Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.  To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.


Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately contact us if you become aware that a child under 16 has provided us with personal data.


Data Disclosure or Storage, Transfer, and Processing

i . APOLLOPCB Fulfilment of legal obligations: Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), Apollopcb processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR"). 

ⅱ. For the purpose of reasonable implementation or application of this article: Apollopcb may share personal data with all our-affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.  We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users. ⅲ. Legal Compliance and Security or Protect Other Rights It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for apollopcb to disclose personal data. We may also disclose personal data if apollopcb determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.


Refund Policy

Because of PCB is customized product,APOLLOPCB accept order cancellation before the product is reviewing or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already produced or shipped out.


Returns

Because the PCB is a custom-made product, each product is produced according to the customer's design gerber file, if it is because Apollopcb do not produce according to the customer's design gerber file or remarks, or the production quality does not meet the IPC standards or the customer's requirements for advance remarks, We accept returns or refunds,and then customers have the right to apply for a return within 14 days after the receipt of the product.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.


Refunds

Once your return is received and inspected, Apollopcb will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your bank account, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@apollopcb.com

Please contact our Customer service at info@apollopcb.com to get the return address.


Force Majeure

APOLLOPCB shall not be responsible for any delay or failure in delivery or performance of any of its duties under any Order due to events beyond its reasonable control or acts or omissions or any other occurrence commonly known as force majeure, including but not limited to war, riots, acts of terrorism, acts of God, pandemics, nature disasters, embargoes, strikes, or other concerted acts of workers, casualties or accidents, failure by any APOLLOPCB’ manufacturing partner to meet their obligations or any other causes or circumstances that prevent or hinder the manufacture or delivery of the Parts&PCB.
APOLOPCB may suspend performance under an Order for so long as such performance is delayed by such occurrence or cancel the Order at its sole discretion, in which case APOLLOPCB is not liable for any resulting damages.


Shipping Providers

APOLLOPCB offer shipping through third parties such as DHL, EMS, FedEx, UPS, HongKong Post,AIR  and SEA Service. APOLLOPCB pass delivery addresses, phone numbers, and invoices to these companies to the extent required for quoting shipping prices and successful delivery of orders.


Disclosure of Personal Data

Apollopcb use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies Apollopcb may use vary depending on the specific websites and services you use.


About website log

In order to understand traffic to APOLLOPCB.com and diagnose technical problems, Apollopcb log individual web requests. These logs include time of request, individual IP address, referer, and user agent strings. Apollopcb may retain these logs for up to 60 days, although individually-identifying information will be obscured after one week.
In order to prevent fraud and detect malicious behavior, Apollopcb log IP addresses for specific actions, such as creating a customer account and placing an order. This information is automatically deleted after no more than 60 days.
Except in the case of malicious traffic, Apollopcb will not share log data with any third party, unless compelled by legal process to do so.


APOLLOPCB MUTUAL NON-DISCLOSURE AGREEMENT

APOLLOPCB is an independent contractor of CLIENT, engaged to provide electronic manufacturing services. It is our collective desire to enter into an agreement to expressly provide for the protection of the CLIENT’s trade secrets and confidential information.


Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.


Definition of "Cookies"

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."


Promoting safety and security

We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services. Here is a description of the types of personal data we may collect and how we may use it:


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